Privacy Policy

1. Introduction

Welcome to SnapDF ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at SnapDF.com (the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Key Privacy Commitment: We do not store your files on our servers. All file processing occurs in real-time, and files are automatically deleted immediately after processing is complete.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

Contact us via email or through our contact forms
Subscribe to our newsletter or marketing communications
Participate in surveys or provide feedback
Report a problem with our Service

This information may include your name, email address, and any other information you choose to provide.

2.2 Files and Documents

When you use our PDF tools, you upload files to our Service for processing. These files may contain:

PDF documents and their content
Images and other media files
Word documents and other file formats
Any metadata associated with these files

Important: We process these files solely to provide the requested service (compression, conversion, merging, etc.). Files are processed in real-time and are automatically deleted from our servers immediately after processing is complete or after 1 hour of inactivity, whichever comes first.

2.3 Automatically Collected Information

When you access our Service, we may automatically collect certain information, including:

Device Information: Browser type, operating system, device type, and screen resolution
Usage Data: Pages visited, time spent on pages, links clicked, and features used
IP Address: Your Internet Protocol address for security and analytics purposes
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience (see Section 5 for details)

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: snapdf.team@gmail.com

Response Time: We aim to respond to all inquiries within 48 hours.

We take all privacy concerns seriously and will work with you to resolve any issues promptly and fairly.